Privacy Policy

Last updated: 24 February 2026

1. Overview

This Privacy Policy explains how PrizeArena collects, uses and protects your personal data when you create an account, enter competitions, or interact with our website.

Prize Arena - A Cover Me Now Company is the data controller for this website. Registered address: 1 Crest Close
Fareham
PO16 8RZ.

2. Data We Collect

• Account data: name, email, username, date of birth, phone number.
• Address data: address lines, city, postcode, country.
• Identity data: ID documents and verification status records.
• Entry data: ticket codes, competition entries, entry source (paid, postal, ad watch, survey).
• Referral data: referral code usage, approved referral counts, and referral ticket credits.
• Survey responses: answers you submit for survey-based competitions.
• Ad completion data: records that you have completed an ad watch requirement.
• Payment data: payment confirmation and checkout session details (handled by Stripe).
• Technical data: IP address, device type, browser info and usage data for security and analytics.

3. How We Use Your Data

• To create and manage your account.
• To process entries and run draws fairly.
• To verify identity, prevent fake/duplicate accounts, and enforce referral rules.
• To contact winners and deliver prizes.
• To prevent fraud and enforce entry limits.
• To improve the website experience and reporting.
• To meet legal obligations where required.

4. Lawful Bases

We rely on the following lawful bases under UK GDPR:

• Contract: to provide the service you request.
• Legitimate interests: to operate, secure and improve our competitions.
• Consent: for optional marketing communications.
• Legal obligation: where we must comply with legal requirements.

5. Sharing Your Data

We may share data with trusted service providers such as payment processors (Stripe), hosting providers, email services and analytics tools. We do not sell your personal data.

6. International Transfers

Some service providers may process data outside the UK. Where this happens, we use appropriate safeguards to protect your data.

7. Data Retention

We keep data only as long as needed for the purposes above, including legal, accounting, or reporting requirements.

8. Your Rights

You have the right to access, correct, delete, or restrict your personal data, and to object to certain processing. You can also request a copy of your data.

9. Cookies

We use cookies for essential site functionality and analytics. You can control cookies through your browser settings.

10. Contact

If you have questions about this policy or want to exercise your rights, contact us at support@prizearena.uk or write to 1 Crest Close
Fareham
PO16 8RZ.